tag:blogger.com,1999:blog-5623537812609722663.post2123515835739956941..comments2024-03-25T18:49:00.608+00:00Comments on The Pub Curmudgeon: Returnable?Curmudgeonhttp://www.blogger.com/profile/02558747878308766840noreply@blogger.comBlogger15125tag:blogger.com,1999:blog-5623537812609722663.post-26314316964410225412012-12-05T21:13:31.690+00:002012-12-05T21:13:31.690+00:00Ah well, in the end I took it back and it was exch...Ah well, in the end I took it back and it was exchanged with (reasonably) good grace. And I bought a few other bottles as well to underline the point I wasn't just taking the piss.Curmudgeonhttps://www.blogger.com/profile/02558747878308766840noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-66156631213678237632012-11-13T11:55:30.419+00:002012-11-13T11:55:30.419+00:00Eye, but is it this years?Eye, but is it this years?Cooking Lagerhttps://www.blogger.com/profile/02830924433230427226noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-12286234918184320092012-11-13T11:38:32.526+00:002012-11-13T11:38:32.526+00:00If it's this year's Oktoberfestbier by def...If it's this year's Oktoberfestbier by definition it will be well within date.<br /><br />Slow morning in the office today, Cookie, given the torrent of trollery?Curmudgeonhttps://www.blogger.com/profile/02558747878308766840noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-77766503755243709572012-11-13T11:25:54.692+00:002012-11-13T11:25:54.692+00:00Okay then, how about pointing out supermarkets req...Okay then, how about pointing out supermarkets require utilisation of shelf space and high turnover meaning the shelves of your local 24 hour tesco are restocked 3 times a day.<br /><br />Unlike your local independent beer geek offie, you won't pick up a bottle that has sat on the shelf for 3 months.<br /><br />So learn from experience, Mudge, and stick to cheap Tesco lout. You can pick up a decent lager Vratislav for 99p rather than the £2.80 for a bottle in the independent and it will not be shit. Club card points too.<br /><br />Cooking Lagerhttps://www.blogger.com/profile/02830924433230427226noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-33676896081680238682012-11-12T08:13:43.976+00:002012-11-12T08:13:43.976+00:00@John Clarke - it was a very rare experience, alth...@John Clarke - it was a very rare experience, although once or twice before I have had obscure German imports that were slightly hazy and a bit "off"<br /><br />@Cookie - you're sounding like a stuck record there, pal :pCurmudgeonhttps://www.blogger.com/profile/02558747878308766840noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-53511085887631940852012-11-11T23:51:44.672+00:002012-11-11T23:51:44.672+00:00Take it back. The customer is king.Take it back. The customer is king.Anonymoushttps://www.blogger.com/profile/03387325466589229898noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-50204893483611837932012-11-11T23:50:16.494+00:002012-11-11T23:50:16.494+00:00Learn from experience, Mudge, and stick to cheap T...Learn from experience, Mudge, and stick to cheap Tesco lout.Cooking Lagerhttps://www.blogger.com/profile/02830924433230427226noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-83930127990023660802012-11-11T23:17:55.708+00:002012-11-11T23:17:55.708+00:00My God, the Mudgie curse strikes again! This time ...My God, the Mudgie curse strikes again! This time it's not a British BCA either! How do you do it?John Clarkehttps://www.blogger.com/profile/00132845616834779091noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-46421978606272001732012-11-11T22:07:20.348+00:002012-11-11T22:07:20.348+00:00Old Speckled Hen in cans is very variable - it is ...Old Speckled Hen in cans is very variable - it is often completely flat. <br /><br />At the other extreme, I had a bottle of Hook Norton Double Stout recently which had way too much fizz. It would not stop frothing out of the bottle for a while after opening, and wsa hard to pour. It was as if it was still fermenting.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-54364122238691108252012-11-11T20:45:03.390+00:002012-11-11T20:45:03.390+00:00Definitely take them back. When I ran my off-licen...Definitely take them back. When I ran my off-licence I had the odd bottle of beer returned empty. I either refunded the customer's money, or gave them another bottle of their choice at a similar value. Then I complained to the brewery, or wholesaler concerned. If you are a regular customer at this off-licence, then I'm certain they will act in the same manner.<br /><br />I do remember though one customer who returned wine, just that little bit too often, claiming it was "corked". Virtually every time I could find nothing wrong with the wine, and I doubt if this person would have known what "corked " was, even if it were to jump up and bite him in the face! Oh the joys of maintaining good customer relations!Paul Baileyhttps://www.blogger.com/profile/09678639237696546268noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-65521171014757181182012-11-11T20:36:13.177+00:002012-11-11T20:36:13.177+00:00But at the end of the day it is the responsibility...But at the end of the day it is the responsibility of the retailer, not the brewer, to provide a product of merchantable quality.Curmudgeonhttps://www.blogger.com/profile/02558747878308766840noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-54733910878814825712012-11-11T20:34:47.427+00:002012-11-11T20:34:47.427+00:00If it's happened more than once and it's a...If it's happened more than once and it's a British brewery I think a polite e-mail would be justified.Curmudgeonhttps://www.blogger.com/profile/02558747878308766840noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-14493924743588498562012-11-11T20:30:19.825+00:002012-11-11T20:30:19.825+00:00I'm having the same problem. Two bottles of th...I'm having the same problem. Two bottles of the same beer bought weeks apart from the same off licence. Both were shockingly bad, absolutely no carbonation. Poured down sink. The problem is that the brewery is one of the best IMHO and everything else I've had has been superb.<br />I think I might email said brewery to alert them to a potential problem though I am not sure.<br />I do not want to come across as derogatory for a brewer who is brilliant.<br /><br />What does anyone think? Write it off (£5)Topping66https://www.blogger.com/profile/17350764195859163668noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-53607326257533818782012-11-11T20:27:56.873+00:002012-11-11T20:27:56.873+00:00I'm inclined to agree, but it's annoying w...I'm inclined to agree, but it's annoying when you're looking forward to drinking it.<br /><br />And beer must be one of the very few food products where, if it's faulty, it's well-nigh impossible to take the evidence back to the shop.Curmudgeonhttps://www.blogger.com/profile/02558747878308766840noreply@blogger.comtag:blogger.com,1999:blog-5623537812609722663.post-7371042310329614732012-11-11T19:54:48.312+00:002012-11-11T19:54:48.312+00:00Personally write off to experience, one off is not...Personally write off to experience, one off is not a problem.Meer For Beerhttps://www.blogger.com/profile/06491541613823327962noreply@blogger.com