This time of year sees CAMRA branches across the country selecting the pubs they will include in the following year’s Good Beer Guide. They now have results from the National Beer Scoring System to inform their decisions* but, inevitably and rightly, other more subjective factors will come into play. A welcoming, well-run pub with good scores may well be preferred to one that has slightly better beer but is otherwise far less pleasant, and a large number of scores provide more confidence that they are representative than a small handful.
However, it’s interesting how, over the years, people have sought to bring various kinds of anecdotal evidence into the discussions in an attempt to sway the outcome. A prime example is how, many years ago, someone tried to get the local CAMRA branch to target individual pubs suspected to be returning slops to the cask. This is undoubtedly a reprehensible and insanitary practice, not to mention being illegal, but the problem is that it also is well-nigh impossible to prove through observation from the customer side of the bar. So the end result is that you just end up levelling accusations against pubs that can neither be proved nor disproved, but where some mud might stick. And the pubs singled out always seemed to be those that the complainers didn’t much like anyway.
Another pub was criticised for closing its front door on busy weekend evenings which, given that it is a very small pub in a city centre, doesn’t seem that unreasonable to me. It was pointed out that customers in the know could get in round the back, but one person claimed that when he had tried to do so, he had been attacked by a large and vicious dog. Whether or not that was the case, it was brought up for several years, by which time it had turned into a shaggy dog story.
Then there are the inevitable reports that “I had a bad pint” and “I was served short measure”. Now, I can’t think of a single pub I regularly visit where I’ve never had to return beer to the bar, and so an isolated instance tells you nothing. If people were regularly receiving bad pints it would be reflected in the scoring. Some pubs may be a bit more likely than others to serve short pints, but at the end of the day it’s up to the customer to ensure they get a full glass, and indeed on occasions I’ve seen CAMRA members take blatantly short pints off the bar which surely would have been topped up without asking if they had left them,
Another accusation levelled against certain pubs, although less so now, is that they were “cliquey”. This was essentially shorthand for saying they had a substantial contingent of regular middle-class drinking customers, amongst whom the duffle-coated ale enthusiast might not feel at home. This has now much reduced as the middle classes have become less keen on drinking (as opposed to eating) in pubs but, even so, unless a place is actively unwelcoming, you have to accept its social mix for what it is. On the other hand, more recently a pub’s suitability was questioned because some of the clientele were “a bit rough”. This didn’t mean it was in any way threatening, just that it was popular with older working-class drinkers who at times might burst into song or use some ripe language. Compared to some of the raw Holt’s boozers of thirty years ago it was like a vicarage tea party.
A perennial gripe is that some pubs charge extortionate prices for their beer. There is a wide variation in prices depending on location and the affluence of the customer base but, when it’s now commonplace to pay well over £3 for ordinary-strength beer, who is to say what is and isn’t too much? Several Brunning & Price pubs appear in the Guide despite being well-known for pricing at the top end of the scale. It often seems that people are prepared to tolerate high prices in pubs they approve of, but eager to moan about them in those they dislike.
The common thread throughout all these points is that they are only brought up by people who don’t like the pub in question in the first place. If I had had one bad pint in a pub during the year, but ten good ones, I wouldn’t bring it up. And if you have had one bad pint and never gone back, your experience can hardly be said to be representative. If, on the other hand, you went to a particular pub every month to attend meetings of a club, and never had a good pint, then your experience would be much more relevant to the discussion.
* some branches of CAMRA, including my own, created their own beer scoring systems well before the NBSS